Now more than ever, we often complain about burnout in offices working 5 days a week. At such a time, it is important to keep a positive office morale going. We elaborate 5 management styles of the guru, Michael Scott himself, from the American sitcom The Office, which will indeed make you the 'world's best boss.'
The Office, US edition, one of television's most well-known sitcoms, started in 2005 and is still going strong after more than two decades. What's so fascinating is, Michael is a regular man, accomplishing huge success at his workspace over simple methods—by giving importance to employee morale, humour, mental and physical wellbeing of his office force.
Here re 5 rules to respect if you want to run your office like the one and only Michael Scott.
1. Customer is king
Michael Scott, played by the renowned comic Steve Carell, believes that customer service is everything when it comes to running a successful firm. He maintains a track of information about his clients that brings it up at their next session to make them feel important. The customer is treated as an individual first.
2. Celebrate thy holidays
Holidays used wisely might help you be more productive at work. This is the theory behind Michael's management style. He is aware that his employees hail from various regions from around the world, and celebrates Diwali and Christmas with profound zest. Michael Scott always made a great deal out of holidays, making sure that everyone felt welcome.
3. Being a people's person
When it came to closing deals, he was always approachable without being pushy. Remember the episode when his former boss and girlfriend Jan wanted to dive straight into business with clients, whereas Michael wanted to establish a personal rapport? That extra step made all the difference.
Confidence is key
'Fake it till you make it,' is a term you often hear. Well, Michael completely supports this, as it lends him an innate sense of confidence which leads him to make fearless proactive decisions.
One Michael's most famous line is:
I knew exactly what to do. But in a much more real sense, I had no idea what to do.
5. Appreciate your employees
How can we forget the famous Dundie's award? Michel would value his employee by putting on n award ceremony for the most bizarre categories. Michael always planned out such functions, parties, and tournaments as a team-building exercise for his employees.
Be more like Michael Scott, Regional Manager, Scranton Branch, Dundler Mifflin Inc.